Service Level Agreement

​​​In line with the directives of the Saudi Council of Engineers to improve the quality of services provided to beneficiaries through its electronic services and to ensure the satisfaction of beneficiaries, both individuals and entities, by making electronic services available to the external portal as well as smart devices in the easiest and most convenient way.

Beneficiaries shall also adhere to the terms and requirements of each service as described in the electronic services guide. All electronic services will be updated and added to this list successively. For more information about all electronic services, please visit (services page)

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Help and Support

The Authority’s electronic portal provides assistance and support to beneficiaries through a page (contact us) or through the service of (Book an appointment) To the Authority’s headquarters, the Saudi Council of Engineers is committed to interacting and responding to achieve the satisfaction of the beneficiaries.

# Electronic Services Duration of Implementation Service availability time
1 Request to join the body’s membership 5 -10 working days 24/7
2 Request to renew membership 5 -10 working days 24/7
3 Classification Request (Promotion) 5 -10 working days 24/7
4 Request a Certificate and Card 10 working days 24/7
5 Request for letters of accreditation (introduction letter, Ministry of Transport letter, Labor Office letter, and recruitment letter) Immediate 24/7
6 Request to convert membership from temporary to permanent 5 -10 working days 24/7
7 Request an amendment to a new residency number, a new border number, or an amendment to an engineering profession or a non-engineering profession 5 -10 working days 24/7
8 Request to update passport membership Immediate 24/7
9 Appeal request 90 working days 24/7
10 Referral request 30 working days 24/7
11 Request accreditation as a technical expert 2 -5 working days 24/7
12 Request to renew a technical expert 2 -4 working days 24/7
13 Request a promotion or renewal/promotion for a technical expert 2 -5 working days 24/7
14 Request a license of engineering office /company Immediately for engineering offices and within 5 working days for engineering companies after completing all required conditions 24/7
15 Renewal of a license of engineering office /company Immediately for engineering offices and within 5 working days for engineering companies after completing all required conditions 24/7
16 Request to change the name of an engineering office/company Within 5 working days after completing all required conditions 24/7
17 Request job cadres for engineering offices/ companies Within 5 working days after completing all required conditions 24/7
18 Request to add or delete an activity for engineering consulting offices /companies Within 5 working days after completing all required conditions 24/7
19 Request to transfer headquarters to engineering offices/ companies Within 5 working days after completing all required conditions 24/7
20 Request to cancel engineering offices /companies Immediately for engineering offices and within 5 working days for engineering companies after completing all required conditions 24/7
21 Request to add or delete a partner for Saudi and mixed engineering companies Within 5 working days after completing all required conditions 24/7
22 Request to change the office/engineering company manager or the office/engineering company branch manager Immediately for engineering offices and within 5 working days for engineering companies after completing all required conditions 24/7
23 Update engineering office and company contact information Immediate 24/7
24 Updating office or company information in other entities Immediate 24/7
25 Updating services prices for engineering offices or companies in contracts. Immediate 24/7
26 Request a certificate of compliance with technical standards for engineering offices or companies Immediate 24/7
27 Request to convert a specialized engineering office into an engineering consulting office Immediate 24/7
28 Register for a training course (candidates) 10 working days 24/7
29 Registration in a training course designated for employees of agencies 20 working days 24/7
30 Register for a training course (individuals) One working day 24/7
31 Request a meeting for members of the Coordinating Committee One working day 24/7
32 Financial requests for members of the Finance Committee One working day 24/7
33 Event requests for members of the Coordinating Committee One working day 24/7 ​